ShelleyChilders
May 31, 2026
"Packaging needs a bit of work"
The bottle had leaked by the time it arrived, and the box was bashed up all around. Product might be fine, but the packaging definitely needs sorting out.
hello_william511
May 23, 2026
"Prompt and genuinely helpful service"
I had a question about my order and was pleasantly surprised by how quickly they responded. The person I dealt with was friendly and professional, and they got everything sorted without any hassle. Really appreciated the smooth support, thanks again!
Edith.wilson
May 15, 2026
"My frizz shortcut actually worked"
My hair usually goes full puffball after I wash it, so my quick test is basically: does it calm things down without me doing a whole routine? This did. It’s not magic in the rain lol, but on normal days my hair looks way smoother and less wild. Ordering from umbertogiannini.com was easy too, which is always a plus. I’d definitely buy it again.
John_elhard74
April 23, 2026
"I really wanted to like this, and from..."
I really wanted to like this, and from the way it sounded I expected my hair to feel much softer and look a lot shinier. For me, it was just kind of average. I did notice maybe a slight smoothness after using it, but not enough to make me feel like it was worth the price. My hair didn’t look bad or anything, but it also didn’t have that noticeable healthy shine I was hoping for, so I ended up feeling a bit disappointed.
David_eikenberry97
March 28, 2026
"Showed up fast, like usual"
I’ll admit it, the delivery was quick again. I don’t really have much to complain about here, it showed up fast and was reliable, just like it has been before.
David_kelley91
February 22, 2026
"My curls finally look like themselves again"
I’ve been using this my curls look so much more defined now. They have a nicer shape, less frizz, and just feel easier to style. It’s such a small thing, but seeing my curls look good again made me really happy.
LawandaYurko_21
February 11, 2026
"I got the curl shampoo mostly hoping it..."
I got the curl shampoo mostly hoping it wouldn’t have that overpowering perfume smell, and thankfully it doesn’t. It’s fresh and a little sweet, and my hair still smelled nice the next day, which I did like. I’m always a bit skeptical with shampoos because they can smell good but not do much else, so I’m not totally sold yet, but the scent is definitely a plus.
elsiesteward0704
January 26, 2026
"I really wanted to like these products, but..."
I really wanted to like these products, but the ingredient list made me pause. There’s a lot of fragrance and a few things that felt drying on my curls. My hair looked fine the first day, but after a few uses it got frizzy and my scalp started feeling itchy. For the price, I expected cleaner, better-quality ingredients. It kind of gave me the impression they’re more focused on making it smell nice and look marketable than actually making something great for hair.
Chris_lamay75
January 21, 2026
"Great for my hair, but not my scalp"
My hair felt really nice after using it, like, it definitely liked the product. But my scalp... actually, my scalp started getting itchy, so it just didn’t work out for me overall
Gayle.spoon
January 12, 2026
"Feels like you're paying too much for just okay stuff"
I mean, the products are fine, I guess, but the prices feel a little ridiculous for what you actually get. Nothing was bad, but nothing really wowed me either, so it’s kind of annoying to walk away feeling like I overpaid
"Pleasantly surprised it tamed my frizz"
I wasn’t expecting much, but this actually worked on my frizzy hair. My curls stayed soft and looked good all day, which was such a nice surprise. Really happy with it!
"Website works fine, just a little clunky"
I used the site sometime last week, or maybe the week before, and overall it was straightforward. I was able to find the products I wanted without getting too lost, so that part was fine.
Some pages did feel a bit slow for me, and the filters weren’t always as useful as I expected. I ended up clicking around more than I thought I would just to compare a few things properly.
Checkout was simple enough though, so I wouldn’t say it was a bad experience. I just think the site could be a bit cleaner, faster, and easier to sort through
JohnCarlson_50
December 17, 2025
"Refund took forever"
I returned my order thinking, okay, this should be straightforward... but nope. The whole returns process felt slow and kind of frustrating, and I kept checking like, is my refund coming or what? It did eventually get sorted, but it definitely took way longer than I expected.